Question 1

How do I get trained on tools?

Accepted Answer

To schedule a shop or tool orientation, reach out to your Shop Captains  and they will schedule a time that works for both of you. Sometimes  Orientations will also be posted in the shop channel on the Discord.Metal Shop: Chris Santacroce, Max Bareiss, and Charlie Colliermetalshop@makeroanoke.org@metal-shop-captain on DiscordWood Shop: Matt Brown, Michelle Donohoe, and Luke Bakerwoodshop@makeroanoke.org@wood-shop-captain on Discord3D Printing: Nick Dunne3dprinting@makeroanoke.org@3d-printing-captain on DiscordFiber Arts Studio: Samantha Sullivan and Ettelie Lovernfiberarts@makeroanoke.org@fiber-arts-captain on DiscordElectronics: Stan Okrasinskielectronics@makeroanoke.org@electronics-captain on DiscordLaser Cutter: Will Carterlaser@makeroanoke.org@laser-captain on DiscordStained Glass: Jessica Quirk and John Copestainedglass@makeroanoke.org@stained-glass-captain on Discord

Question 2

Can my friend help me with a project, even if they’re not a member?

Accepted Answer

Yes! Members can have up to 2 guests at the space at any given time. Guests need to have a waiver on file and be signed in and out on the Guest Sign-In sheet at the entrance.

Guests can only use green-level tools, but they can help with things like catching the outfeed on the planer, so long as the Member is the one operating the machinery

Question 3

What if I want to bring in my tools for my use only?

Accepted Answer

That’s totally fine! They just need to be stored out of the way when not in use, and labeled accordingly. Remember: anything not labeled is presumed to be communal!

Question 4

What do I do if I see someone doing something unsafe?

Accepted Answer

First of all, say something to them! We don’t have a staff to monitor the space, and we expect our members to look out for each other.

Secondly, fill out an incident report. The Board will review the camera footage and determine if further action needs to be taken.

Question 5

What if there’s an accident?

Accepted Answer

If it’s an emergency, call 911. Non emergency phone numbers for police, fire, and natural gas are posted at the main entrance and in each shop. There’s also a first aid kit and fire extinguisher in every shop.

Take care of any injuries and fires first, unplug any machines if necessary. Fill out an incident report and inform the relevant shop captain.

Question 6

What do you mean by "Tools I'm certified to use?"

Accepted Answer

Tools are categorized into 3 levels: Green, Yellow, Red based on their involvement and risk.
Green Tools are unlocked after General Orientation, which is required for all Members
Yellow Tools are unlocked after shop-specific orientation (i.e. the Wood Shop’s Yellow Tools are unlocked after completing the Wood Shop’s Orientation)
Red Tools are unlocked after tool-specific training (i.e. the Table Saw is unlocked after completing the Table Saw Training.)

Tool Trainings are designed to ensure you can operate the equipment without injuring yourself or the equipment.

Even if you know how to use a piece of equipment, you must pass our tool certification before using MAKE Roanoke equipment.

Question 7

Is my membership Tax Deductible?

Accepted Answer

While we are a 501c3 Non-Profit, membership dues do not count as a tax-deductible contribution.

Monetary Donations and Tool Donations are tax deductible, though!

Question 8

HELP! I lost my Keyfob or it stopped working! What do I do?

Accepted Answer

Contact the Board on Discord or by email (board@makeroanoke.org) and we'll sort you out!

Please let us know immediately about a lost fob so we can disable the access.

Frequently Asked Questions